Care & Cleaning
First time?
Boil your cup
Before your first use, boil your DivaCup for 5 – 10 minutes.
The routine
It’s like washing your face. Except, you’re washing your DivaCup.
Wash your hands, wash your cup
Before insertion and after removal, you should wash your DivaCup with DivaWash or a mild, unscented, oil-free soap.
Clean the rim and holes
Make sure you give those four holes at the top of your cup some much needed attention.
Store it
The DivaCup likes to be kept in its cotton bag and away from perfumes or anything scented.
No lubes
No bleach
No anti-bacterial soaps
Nobody wants an irritated vagina
It’s not cute. So here are some things to avoid:
vinegar
scented/fragranced soap
oil-based soap
rubbing alcohol
anti-bacterial soap
baking soda
hydrogen peroxide
bleach
dishwashing soap
Used any of these? Replace your cup.
Just because it’s a DivaCup, doesn’t mean it is a cup. Don’t put yours in the dishwasher.
DivaWash
A 100% plant-based, natural cleanser designed to protect the silicone material of the DivaCup and the pH balance of your body.
One drop is all you need.
(It’s highly concentrated)
Time to replace
A little staining is natural, but if you see extreme discoloration, experience irritation, or notice any other signs of deterioration, then it’s time to change that cup.
We also recommend not using the same cup after a yeast infection.
What to do with an old DivaCup?
Recycle where facilities exist. And where they don’t, cut your cup into small pieces and dispose of it in the trash.
You have questions, we have answers
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My DivaCup has started to change color. Should I replace it?
Over time, your DivaCup may change in color with use. This is common, and nothing to worry about – it does not necessarily mean you need to replace it! However, if the discoloration bothers you, boiling it as per the User Guide instructions may help.
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When should I replace my DivaCup?
As the DivaCup is a personal hygiene product, we recommend that you inspect your cup regularly for signs of deterioration such as a sticky or powdery film, severe discoloration or odor, etc. If you detect any of these signs, or if you experience irritation, we recommend you replace your DivaCup with a new one.
Depending on factors such as vaginal pH, how well and often the cup is cleaned, what cleansing agents are used, etc., the lifespan may vary. Our general guideline is to replace it once a year, but ultimately, it is up to the consumer to decide when it is necessary to replace the cup.
Our Care and Cleaning instructions can provide you with some helpful tips for caring for your DivaCup. -
Is it messy?
Using the DivaCup does require you to get a little more up close and personal with your flow, but it is clean and comfortable to use. Be sure to wash your hands well before inserting and removing, as well as after you’re finished reinserting.
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How do I clean my DivaCup in a public washroom?
When in a public washroom, some consumers are not comfortable washing their DivaCup in the sink out in the open. If this is the case, wash your hands thoroughly before entering the stall, empty the contents of your DivaCup into the toilet and simply use a dry or damp tissue to clean the cup. At the next convenient time, clean as per the User Guide instructions.
Always wash your DivaCup using potable water that is safe to drink, including when traveling or camping.
