Care & Cleaning

You have questions, we have answers

• My DivaCup has started to change color. Should I replace it?

  Over time, your DivaCup may change in color with use. This is common, and nothing to worry about – it does not necessarily mean you need to replace it! However, if the discoloration bothers you, boiling it as per the User Guide instructions may help.

• When should I replace my DivaCup?

  While medical grade silicone can last up to 25 years, the silicone in a DivaCup deserves special consideration because it is used in the vagina. Each body is different, and pH, acidity levels and vaginal bacteria can affect the lifespan of a DivaCup. Additionally, the care and cleaning of the cup will also play a role in how often a DivaCup should be replaced.

  With proper care and cleaning, your DivaCup can last for several years. However, if you notice any of the following characteristics in your cup, you should immediately replace it:

  • Foul odor 
  • Heavy staining 
  • A white powder residue or any flaking on the cup 
  • Any types of tears or cracks in the rim or the stem of the cup 
  • A grainy texture 
  • Sudden leaking where it has not been experienced before
• Is it messy?

  Using the DivaCup does require you to get a little more up close and personal with your flow, but it is clean and comfortable to use. Be sure to wash your hands well before inserting and removing, as well as after you’re finished reinserting.

• How do I clean my DivaCup in a public washroom?

  When in a public washroom, some consumers are not comfortable washing their DivaCup in the sink out in the open. If this is the case, wash your hands thoroughly before entering the stall, empty the contents of your DivaCup into the toilet and simply use a dry or damp tissue to clean the cup. At the next convenient time, clean as per the User Guide instructions.

  Always wash your DivaCup using potable water that is safe to drink, including when traveling or camping.

• Is it safe to microwave the cup?

  It is not recommended that you microwave the ShakerCup or the DivaCup. 

• Can I use the ShakerCup to store my DivaCup when it’s not being used?

  It is not recommended to use the ShakerCup as a storage cup between cycles as the cup needs a breathable storage space to avoid any bacteria growth. We recommend one of our cotton DivaPouches for storage as the DivaCup needs a breathable storage. 

• Do you have to use a cleaning solution like DivaWash with the ShakerCup?

  It is recommended for best cleaning to use DivaWash with the ShakerCup, but clean, clear water will do. 

• How do I use the ShakerCup for cleaning my DivaCup?

  Like a portable dishwasher for your DivaCup, but way cuter. Just add water, DivaWash, and shake clean. Rinse ShakerCup out after each use.

• Can I use vinegar or diluted bleach in the ShakerCup?

  No, it is not recommended that you use vinegar or diluted bleach in the ShakerCup. Instead we recommend adding water, DivaWash, and shaking clean. 

• Can I put the ShakerCup in the dishwasher?

  The ShakerCup is dishwasher safe.

• Can the ShakerCup collapse with the DivaCup inside?

  No, it will not.

• How good is the lid seal? If i fill the ShakerCup with water and shake it will it leak?

  Once the lid is sealed on the ShakerCup the cup is leak proof.