DIVA 90-Day Satisfaction Guarantee

Are you ready to join the Inner Revolution?

At Diva International, Inc., we want to revolutionize your period game for good, which is why we proudly stand behind our products, our unrivaled customer support, and our quality controls. Our Diva Support Team is standing by to assist you in making sure you have the best period experience possible with the DivaCup.

If you are experiencing any challenges with your DivaCup, please connect with our team at support@divacup.com, 1 (866) 444-3482, or by clicking the “Support” button on divacup.com and completing the Contact Us form.

If after working with our customer care team you are still not satisfied with your DivaCup product, DivaWash, or any other Diva product, you may request a refund or replacement product by following Step 3.1, “How to Claim the Guarantee” instructions below. Our Diva Support Team can help you decide if you need a different size as well.

Please note that because we are unable to control the quality of our products sold by unauthorized sellers, unless otherwise prohibited by law, the Diva International, Inc. 90-Day Satisfaction Guarantee is not available for products purchased from unauthorized sellers. The Guarantee is also limited to the United States of America and Canada, and it is limited to the original, end-user purchaser.

If you have any questions regarding whether a seller is an authorized seller of DivaCup, DivaWash, or other Diva products, please contact us at 1 (866) 444-3482.

How to Claim the Guarantee

To submit a Guarantee request, please call us Monday to Friday between 8:30 AM and 4:30 PM (EST) at 1 (866) 444-3482 and have information available regarding where and when you purchased your product. If your request is approved, you will need to submit photos of your product, and proof of purchase, to the email address or physical address below.

Email: support@divacup.com

Address:
Diva International Inc.
222 McIntyre Drive
Kitchener, Ontario, Canada
N2R 1E8

You must submit your Guarantee request within 90 days from the date of purchase. Please note that you are responsible for any costs incurred in mailing your photos

DIVA Limited Warranty
Kitchener, Ontario, Canada
N2R 1E8
1 (866) 444-3482
info@divacup.com


1.1. (Applicable only in the United States of America) There are no warranties which extend beyond those stated herein. Any implied warranties that may be applicable to Products, including implied warranties of merchantability or fitness for a particular purpose, are limited in duration to the duration of this warranty. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Under no circumstances shall Diva be liable for any special, incidental, or consequential damages based upon breach of this limited warranty, breach of contract or strict liability. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.

1.2. (Applicable only in Canada) To the extent that applicable law (which may include the Province of Quebec) prohibits the exclusion of implied warranties or conditions, the duration of any applicable implied warranty or condition is limited to the period specified for the express warranty above. Some jurisdictions (which may include the Province of Quebec) do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Under no circumstances shall Diva be liable for any special, incidental, or consequential damages based upon breach of this limited warranty, breach of contract or strict liability. Some jurisdictions (which may include the Province of Quebec) do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from jurisdiction to jurisdiction. Any oral or written description of the Product is for the sole purpose of identifying it and shall not be construed as an express warranty.